Shafaru Project mission is to provide our full range of services in a safe, reliable, efficient and environmentally sound manner and to be a recognized leader and preferred provider for our valued customers;
by delivering unequalled repair and maintenance services through a highly qualified staff of trained professionals, with total commitment to integrity and excellence.
Shafaru Project vision is to be respected as an industry leader in repair and maintenance services, admired for our people, partnerships, and quality performance, well striving towards becoming the main supplier by building up a group of satisfied and loyal customers throughout Africa.
Through that, we will be able to achieve good results, create space for new investments and expand our activities and services in a motivational working environment with great perspectives for the future.
Customer Service – We provide exceptional service to our clients, going beyond ‘normal’ expectations. We respect our clients and the business they provide and offer them a service that secures value for their money and peace of mind. This is what makes us different.
Commitment to Quality – We take pride in our work, performing to the best of our ability and to the highest possible standard.
Integrity – We give a fair and transparent price for our services, and all decisions are taken to ensure that the outcome is beneficial for our clients and the company.
Teamwork – Our values are not achieved on our own. We understand the importance of working with all our partners, whether employees, suppliers, contractors or customers. We establish good working relationships and value the input of all stakeholders in any aspect of our business.
Reliability – We understand and appreciate the importance of our client’s time. As such we keep our promises in terms of our service commitments, timings and objectives, and communicate progress at every step of the way to keep our clients informed.
Investment in People – Our people are our asset and without them, our mission and vision are not achievable. We aim to invest in our people by developing them and helping them to achieve their goals.